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Contact Please do not hesitate to contact us with any questions, concerns, or anything in general. We'd love to hear from you and will do our best to answer your emails within a timely manner. Email: Mailing Address: VUWORX LLC Hours of Operation: Monday - Friday: 10 A.M. to 5 P.M. EST We strive to provide the best service possible and ship most "In Stock" orders within 24-48 hours during normal business hours. In the event an item is "Out of Stock", we will contact you with options in regards to your order. Our store runs on live inventory, but things do happen and we're only human. You will be notified if something does come up. All special orders and preorders are subject to cancellation at anytime due to any number of reasons, in the event that this does happen a full refund will be issued to original payment method. At this time to follow all ITAR regulations, all sales are within the United States only! No exceptions will be made. In the event an item you have purchased from us has been deemed defective, we will glady replace or refund your item. A prepaid postage label will be sent upon approval of request of the return. Under no circumstances will we accept returns due to neglect or physical damage by the user. We back all of our products 100% and will stand by our commitment to offer the best service possible. Please email us with the following to start your return process: sales@vuworx.com |